For some under 18, convenience outweighs the risk that comes with illicitly calling a car.
A review of 14,756 rides found Uber and Lyft taking a much bigger slice of drivers' fares than they say they do
A Jalopnik analysis of 14,756 ride fares from Uber and Lyft drivers found the ride-hailing apps to be taking a bigger bite out of drivers' fares than they say they do.
NASHVILLE, Tenn. (WTVF) — An Uber driver involved in a crash while on the clock is being forced to pay thousands of dollars to fix her car, and she said the reason is a gap other rideshare drivers need to know about.
In Los Angeles County, where the minimum wage is currently $14.25 an hour, studies suggest that Uber and Lyft drivers often make far less. In El Monte, an industrial city east of Los Angeles, the city council just unanimously voted to change that, telling city officials to begin drafting a law that would guarantee drivers a minimum of $30 an hour.
Travelers are increasingly hailing rides via their smartphones, rather than raising their arms for a taxi ride. For the first time since aggregator Certifybegan publishing its SpendSmart Report, Uber in the second quarter of 2019 was the most expensed vendor overall by business travelers, with 12.71 percent of the total. Taken together, ride-hailing leaders Uber and Lyft (which was third on the survey with 3.75 percent) came out as just over 16 percent of the total — the most ever in Certify surveys.
In first earnings reports after IPOs, ride-hailing rivals suggested they were no longer trying to compete over price on road to profit
Ride-hailing market rookies Uber Technologies Inc. and Lyft Inc. will slug it out this week with earnings, but the most prominent topic could be a war between them that is ending.
Earlier this year, in their first earnings reports after initial public offerings less than a month apart, the rivals suggested that a price war subsidized by venture capital is coming to an end. While that will likely lead to higher fares for consumers, it also means higher revenue for Uber and Lyft, which should cheer investors increasingly concerned about a sea of red ink. The companies lost a combined $2.15 billion in their last quarters.
Sen. Elizabeth Warren has made fighting big technology companies a key focus of her Democratic presidential campaign, including Uber and Lyft.
Uber and Lyft drivers reveal the biggest differences they've noticed between the 2 ride-hailing giants
Uber and Lyft do basically the same thing.
Sure, one is pink and the other is black; one is global while the other is focused only on the US and Canada; and one has plans for flying taxis while the other doesn't. But when it comes to getting from point-A to point-B, there's not much difference.
That's good for drivers, a massive fraction of which drive for both Uber and Lyft (and even for other smaller companies in markets large enough to have competitors like Via).
Most of the time, the experience on the competing apps is roughly the same. But after hundreds if not thousands of rides, drivers start to notice the little differences. In many cases, these vary from market to market.
Business Insider spoke to 10 drivers about their experiences. Here's what they see as the biggest differences between the two largest ride-hailing companies:
"This is the number one question I get from passengers," Ray, a driver from Miami, said. "I say which ever one where the passenger actually leaves a tip."
"Uber is far more organized and understands that by helping the drivers, it improves the customer experience," Roger, a driver in North Carolina said.
"The only reason I give Lyft a slight edge over Uber is because Uber has not updated the map in my region in a long time," Darron, a driver in Virginia, said. "One way streets have turned into two-way streets and Uber still has it as one-way."
"Uber has more riders in my area," Max, a driver in Pittsburgh, Pennsylvania, said. "Lyft sometimes adds passengers to my queue without asking."
"Lyft gives you more information about the customer," Michael, a driver in Dallas, said. "I like being able to see how long someone has had an account or how many rides they've taken. It makes me more comfortable."
"Lyft advertises itself as more driver-friendly but that hasn't been my experience," Aris, a driver in New York City, said "The distance and time to pickup averages double usually so I stick to Uber."
"The only major difference is that Uber has way more calls in my area," Horacio, a driver in Orlando, said, echoing Aris' comments.
"Uber is far more organized and understands that by helping the drivers," James, a driver in Orlando, said. "It improves the customer experience. Lyft, on the other hand, is uncaring and hides behind the internet and email," he continued. "If I treated my riders the way Lyft has treated me, I would receive a 1-star rating."
"There are differences in surge pay, differences in drive time per day, and in their support teams," Jenny, a driver in New Jersey, said. "Uber shadily up-charges business-class passengers who take the same trips every week (they've admitted to this), and many, many more."
"Lyft riders in my area are like Walmart shoppers whereas the Uber riders are like Macy's shoppers," Tim, a driver in New Jersey, said.